What is a VPS?
A Virtual Private Server (VPS) is a virtual machine running on a powerful physical server. It provides dedicated resources such as CPU, RAM, storage, and root access, giving you more control and performance than shared hosting.
What is the difference between VPS, Dedicated Server, and Cloud Server?
VPS — Virtual environment with dedicated resources on a shared physical server.
Dedicated Server — Entire physical server exclusively for one client.
Cloud Server — Scalable virtual server running on a cloud cluster with high availability and instant upgrades.
What operating systems do you support?
AlmaLinux 8/9
CloudLinux 8/9
Ubuntu 20.04 / 22.04 / 24.04
Rocky Linux 8/9
Windows Server (on request)
Do you provide control panels?
Yes, optional add-ons:
cPanel/WHM
Plesk
DirectAdmin
CyberPanel
aaPanel
Are backups included?
Yes.
We provide:
Weekly full backup (default)
Daily incremental backup (optional)
Offsite backup storage (optional)
Note: Backups are best‑effort. Clients are advised to maintain their own external backups as well.
Do you provide DDoS protection?
Yes.
All servers include basic DDoS protection, with advanced protection available as an add‑on.
Can I upgrade my server later?
Yes.
All VPS and Cloud Servers support instant upgrade of:
CPU
RAM
Storage
Bandwidth
Dedicated servers require scheduled downtime for hardware upgrades.
Do you provide root access?
Yes.
Full root/SSH access is provided for VPS and Dedicated Servers.
What is the uptime guarantee?
VPS / Cloud Server: 99.9% uptime
Dedicated Server: 99.95% uptime
Do you manage the server?
We offer:
Unmanaged (client handles everything)
Semi-managed (we handle OS, security, updates)
Fully managed (we handle everything including website issues)
What hardware do you use?
AMD EPYC / Intel Xeon processors
NVMe SSD storage
RAID‑protected disks
Tier‑III datacenters
Can I host multiple websites?
Yes.
With WHM/cPanel or DirectAdmin, you can host unlimited domains (based on license).
What if my server goes down?
Our monitoring team will:
Detect issues
Restart services
Notify you
Assist with troubleshooting (based on support plan)
Do you provide migration support?
Yes.
We offer free migration for cPanel‑to‑cPanel and Plesk‑to‑Plesk.
Is there any contract or lock‑in?
No long-term lock‑in.
Monthly, quarterly, and annual billing cycles are available.
What payment methods do you accept?
UPI
Netbanking
Credit/Debit Cards
PayPal (international)
Bank Transfer
Can I install custom software?
Yes, as long as it does not violate:
Datacenter policies
Security guidelines
Legal regulations
Do you provide IPv4 and IPv6?
Yes.
1 IPv4 included
Additional IPv4 available
IPv6 available on request
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