Last modified: June 21, 2021
We released the first version of cPanel Analytics’ Interface Analytics plugin in cPanel & WHM version 74. We released the full system in cPanel & WHM version 78.
cPanel Analytics features collect data about interface use and server configuration. We plan to use this information to improve the user experience in our products.
We take your privacy very seriously. We have taken precautions to ensure that the data we collect is secure. We retain cPanel Analytics data for 26 months and then destroy it.
root user enables this at the server level. Interface Analytics also doesn’t collect data about specific accounts’ use until that user enables data collection at the account level.dnt (Do Not Track) header. If you have disabled tracking in your browser, the feature will not collect data about you.Interface Analytics allows us to collect data about how users navigate cPanel, WHM, and Webmail from within the interface. In cPanel & WHM version 78 and later, we automatically install the Interface Analytics plugin by default but do not enable it. The server owner and individual users must enable this before data collection begins.
When you enable Interface Analytics at the server level and users enable it at the account level, the plugin gathers several types of data. For more information, read our cPanel Analytics - The Data We Use documentation.
We do not track the content that exists on cPanel accounts. Additionally, the system removes URL-query parameters before cPanel, L.L.C. receives the data.
To enable or disable Interface Analytics at the server level, use WHM’s Configure cPanel Analytics interface (WHM >> Home >> Server Configuration >> Configure cPanel Analytics).
The root user must enable Interface Analytics at the server level before users can enable Interface Analytics for their accounts.
To enable or disable cPanel Analytics’ Interface Analytics for the current account, perform the following steps:
Click the graph icon (
) in the bottom right corner of the interface.
Select the desired Interface Analytics setting:
In cPanel & WHM version 78 and later, Configuration Analytics participation is required. We have classed this data as operational data that cPanel, L.L.C. requires in order to make vital business decisions.
Configuration Analytics gathers your server’s update logs and sends them to cPanel, L.L.C. for analysis. Whenever the /usr/local/cpanel/scripts/upcp script runs, it creates a tarball file to send. This tarball contains the update log data that the system stored since your last update.
gather-update-logs script sends this data.With the exception of Interface Analytics, in cPanel & WHM version 74 and 76, you can enable or disable cPanel Analytics features in the Support section of WHM’s Tweak Settings interface (WHM >> Home >> Server Configuration >> Tweak Settings).
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